Shipping policy
Shipping Policy
Last updated: October 23, 2026
At Nokmy, we aim to provide a convenient and transparent shopping experience.
Shipping Destinations
We currently offer shipping to eligible addresses within the United States.
Shipping availability is confirmed at checkout.
Shipping Costs
We offer free standard shipping on eligible orders within the United States.
Any additional charges, if applicable, will be displayed before purchase.
Order Processing
Orders are typically prepared for shipment within 1–3 business days after payment confirmation.
Business days exclude weekends and public holidays.
Delivery
Orders are fulfilled through third-party suppliers and may be shipped from international fulfillment facilities.
Delivery times vary depending on the destination, carrier, and shipping conditions.
Where available, estimated delivery information will be communicated during checkout or in your order confirmation.
Order Tracking
Tracking information will be provided when available after your order ships.
Carrier tracking updates may take some time to appear.
Shipping Delays
Delivery may be affected by customs procedures, weather conditions, holidays, or carrier disruptions.
If we cannot ship your order within the promised timeframe, we will notify you and provide the options required by applicable law, including cancellation and a refund when appropriate.
Incorrect Addresses
Please verify your shipping information before placing an order.
If you notice an error, contact support@nokmy.com immediately.
Address changes cannot be guaranteed after processing begins.
Lost Packages
If your order is significantly delayed or appears lost, contact us so we can investigate and provide an appropriate resolution.
Contact
For shipping assistance, email support@nokmy.com and include your order number.